We have worked with Tom and the team at Affect across a number of critical projects throughout the Cure Clinics Group, and I cannot recommend them highly enough.
Their most significant contribution has been the design and development of Connect by Cure Clinics — an ambitious, highly sophisticated healthcare technology platform that sits at the heart of our future growth strategy. Connect is not a simple website or off-the-shelf software build. It brings together complex prescribing, dispensing, clinical governance, patient management, operational workflow and partner functionality within a single platform. Tom has understood both the technical complexity and the real-world healthcare environment from the outset, and has consistently translated our ideas into practical, scalable and exceptionally well-designed solutions.
What separates Tom and Affect from other technology businesses is that they do not behave like an external supplier. They operate as a genuine extension of our team. Tom takes the time to understand our businesses, challenges our thinking when necessary and cares deeply about the quality of the end product. He combines strong technical capability with commercial awareness, common sense and an instinctive understanding of the user experience.
Alongside Connect, Affect has supported us with several other important projects across the Cure Clinics Group. This has included developing new websites for Broadway Pharmacy and Dentistry by Cure Clinics, as well as helping us connect and optimise the technology stack within our dental practice, including integrations across Dentally, Stripe and HubSpot. These projects have often involved multiple platforms, operational complexities and competing priorities, yet Tom has always approached them calmly, intelligently and with a relentless focus on finding the right solution.
Tom is responsive, dependable and completely invested in the success of the businesses he works with. He is equally comfortable discussing high-level strategy with our leadership team as he is getting into the technical detail with developers, clinicians and operational colleagues. When issues arise, he takes ownership. When he sees a better way of doing something, he speaks up. When deadlines matter, he delivers.
Most importantly, Tom is simply a brilliant person to work with. He is honest, thoughtful, hardworking and genuinely cares about the people and businesses he supports. We trust him enormously, value his judgement and consider him and Affect to be a hugely important part of the Cure Clinics journey.
Any organisation looking for a technology partner that combines technical excellence, strategic thinking, creativity and genuine personal commitment would be extremely fortunate to work with Tom and Affect.