Platforms your business runs on, not just websites it points to

Business-critical web application built by Affect
PLATFORMS

Some software is decoration. This isn't that. We build the systems that run core operations: customer and patient management, ordering and fulfilment, scheduling, billing, compliance. The applications where downtime means the business stops.

That responsibility shapes how we build. Boring, proven technology. Automated testing. Monitoring that spots problems before your users do. A 99.9% uptime record on platforms where the stakes are people's healthcare.

99.9%

uptime on platforms where the stakes are people's healthcare

80,000+

patients diagnosed through one platform

794%

business growth supported on one evolving system

6+

years of continuous operation

WHAT WE BUILD

Systems of record

Platforms

Management platforms

Customers, patients, cases, orders, assets — a single system of record replacing the constellation of spreadsheets, inboxes, and tribal knowledge.

Portals

Customer and client portals

Give the people you serve secure self-service: bookings, documents, payments, progress. Fewer phone calls for your team, better experience for theirs.

Operations

Operational systems

The workflow engines behind your service delivery — task management, capacity planning, state tracking, and the reporting that tells you how the machine is running.

Roles & permissions

Multi-user, multi-role systems

Granular permissions, audit trails, and role-specific views, so the right people see the right things and everything is accountable.

RELIABILITY

Built to be depended on

01

Boring, proven technology

Built in Ruby on Rails on PostgreSQL — the stack behind Shopify, GitHub, and Airbnb, chosen for reliability and pace of development rather than fashion. Hosted on managed cloud infrastructure with automated backups, encrypted data, and continuous monitoring.

02

Proven in production

The platform we built for ADHD 360 has run their entire operation since 2019 — clinical records, prescribing workflows, payments, communications, and reporting for the largest private ADHD provider in Europe.

03

Delivered in the open

Discovery, design, fortnightly development sprints with working demos, real-world testing, a monitored launch, and ongoing evolution. You see working software every two weeks from the first sprint. Full platforms typically take 3–6 months to first launch — we scope a genuinely useful first version early, then grow it. ADHD 360's platform didn't launch with 15 integrations; it earned them over six years.

Platform questions

We're not sure exactly what we need. Is that a problem?

No — that's what discovery is for. You bring the business problem; defining the system is our job, done with you.

Can it integrate with the tools we already use?

Yes. Integration is one of our specialities — accounting, payments, communications, calendars, and industry-specific systems.

What happens after launch?

The platform keeps evolving through our support service — monitored around the clock, maintained, and extended as your business grows. You own the code throughout.

Start a conversation

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“I have worked with Affect for over five years, and they have built and continually refined our bespoke patient management system to meet our evolving business needs. Their web solutions blend sleek design with strong digital functionality, creating a system that's highly effective and genuinely patient-friendly.

What sets Affect apart is their commitment to understanding our needs and adapting the platform as we grow. No request has ever been too much, and their responsiveness, expertise, and willingness to find solutions have made them an invaluable long-term partner. I would highly recommend Affect to any organisation looking for a forward-thinking and reliable digital solutions provider."”

Ashlie Thorpe
Operations Director - ADHD-360

Outgrowing the spreadsheets?

Let's talk about the platform that replaces them.

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